Policies and Disclosure
Welcome to our policies and disclosures.
Thank you for visiting the website located at www.nulscent.com which is owned and operated by Nulscent Specialties, LLC. This privacy statement, along with the terms of use, describes how we collect and process any personally identifiable information from you, the user. By using this website, you (you, your or user) agree to all terms, policies and disclosures. When you access and use our site, you signify that you’ve read and agreed to all terms, policies and disclosures. The owner of this site is free to change these terms at any time by posting said changes to the site without any personal notification to you. By continuing to use this site you indicate your acceptance of any changes.
If you do not agree with our terms, policies and disclosures and accept all conditions set forth, do not use this website.
Privacy Policy
We do not sell or trade any of our customer information.
We currently use Stripe to process credit cards online. Immediately after you place an online order with Nulscent Specialties, only a small handful of authorized employees have access to your order, and they will promptly print out your order for further processing in our offices. Your credit card number is transmitted directly to the Stripe payment gateway. Your credit card number is not visible to any Nulscent Specialties employee throughout the entire order process. For questions about Stripe’s privacy practices please see: https://stripe.com/privacy. Because our bank card processing is handled through Stripe payment gateway, you can view their security practices at https://stripe.com/docs/security.
For orders placed directly with our Customer Service Team, your credit card data may be available from the moment of collection to the moment of authorization. All hard copy orders that have been printed, processed, and shipped are further filed in a secure and protected environment, and then they are shredded after a predetermined time.
No part of your financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet). We do, however, store contact information (excluding financial information) and take the utmost caution to ensure its privacy.
Our website is hosted on Squarespace and you can view their privacy policy at https://www.squarespace.com/privacy and their security measures at https://www.squarespace.com/security.
Personally Identifiable Information from Minors
We do not collect personal information from children (anyone under age 18) for the simple reason we do not sell to anyone under the age of 18. If you are under the age of 18 and wish to make a purchase from our website, you may do so through a parent or guardian.
Right to Opt Out
You will not be automatically added to marketing correspondence. However, we will use your contact information when you make a purchase on our website. You may request that we remove your personal information from our website, however we do retain the right to maintain archived copies of purchase information. If you wish to receive email news and marketing information, please sign up via www.nulscent.com. You may opt out at any time.
Security
Our website is hosted on Squarespace and you can view their security measures at https://www.squarespace.com/security.
Because our bank card processing is handled through Stripe payment gateway, you can view their security practices at https://stripe.com/docs/security.
Shipping Policy
We will do our best to ship orders within 1-2 business days, excluding weekends and holidays. There may be times when it can take up to one week.
Questions or changes to your order?
Or call 520-724-1776
Office Hours M-F 9AM-4PM MST
Returns and Refunds Policy
All sales are final. If there is a problem with an item, please contact us within three business days of receipt of product.
FDA Compliant Statement for Wellness Issues
Statements and information found throughout this website have not been evaluated by the Food and Drug Administration. Products and information sold herein are not intended to diagnose, treat, cure or prevent any disease. These are intended as educational and recreational purposes only. If you are experiencing wellness issues, please see a licensed medical professional.
Miscellaneous
Our logo, text, graphics and design of information on our site are protected by US and international copyright laws. All rights reserved. Any duplication, modification or use of any material provided on our website, whether protected by copyright or not, of any kind is strictly prohibited.
Through your use of our website, you indicate your agreement with all policies, terms and disclosures. In addition to your acceptance of all conditions set forth on this website, you issue your promise that you are 18 years old or older.
Should you have questions or wish to contact us, please email us at nulscentspecialties@gmail.com